Reference

Your Agreement with radhamorning Explained

These terms set out the rules that govern your account on radhamorning — what you can do, what we commit to, and how disputes are handled.

Account EligibilityDeposit & Withdrawal RulesFair Use PolicyJurisdiction ClauseContact & Amendments
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radhamorning Your Agreement with radhamorning Explained
CONTACT CHANNELS

How to Reach Us About These Terms

If anything in these terms is unclear, or if you need to raise a dispute or request a change to your account data, our support team is available around the clock. Use the channel that suits you best and we will respond with a reference number so you can track your query.

Team online

Live Chat

Start a chat directly from your account dashboard at any hour. An agent picks up your query, logs it with a reference number, and follows up within the same session where possible.

Email Support

Send your terms-related query or data request to our support address. We aim to respond within 24 hours and keep a written record of the exchange for your reference.

Help Centre

Our Help Centre carries the current version of these terms, a change log of recent amendments, and step-by-step instructions for submitting data requests or account closure.

HOW WE HANDLE IT

Data Handling, Cookies, and Account Security

radhamorning applies account security and data practices that go beyond checkbox compliance — here is exactly how each area works so you can make an informed decision before you open an account.

Data We Collect

We collect the details you provide at registration — name, contact, and payment identifiers — plus transaction records tied to your account. We do not sell this data to third-party marketers under any circumstance.

Cookie Policy

Cookies on radhamorning track session state and fraud-prevention signals only. Analytics cookies are anonymised before storage. You can manage cookie preferences from the settings panel inside your account.

Account Security

Every account is protected by password hashing and optional two-factor authentication. Suspicious login attempts trigger an automatic lock, and you receive an email alert so you can act immediately.

Data Retention

Transaction and account records are retained for the period required under applicable law. After that period, data is deleted or anonymised. You can request a copy of your data at any time through our support email.

Right to Request Changes

You may ask us to correct inaccurate account data or request deletion where local law permits. Submit your request by email; we will confirm receipt within 48 hours and complete the action within 30 days.

Who to Contact

For data-related concerns, write to our designated data contact listed in the Help Centre. For disputes about these terms, use live chat to raise a formal case and receive a tracking number.

Answers to Common Questions About These Terms

The questions below address the areas account holders ask about most — eligibility, payment rules, data rights, and what happens if terms change. If your question is not here, our support team handles terms queries via live chat or email.

These terms apply to every person who creates or uses an account on radhamorning. Access is available where local law permits it. If local law in your region restricts or prohibits this type of service, these terms do not grant you a right of access.

We will post a notice of any material change on the platform at least seven days before it takes effect. Continuing to use your account after the effective date means you accept the updated terms. You may close your account before that date if you do not agree.

We retain transaction and identity records for the period required by applicable law after closure. Once that period ends, data is deleted or anonymised. You can request a full export of your data before closing by contacting our support email.

Deposits via UPI, Paytm, and PhonePe are accepted subject to the limits displayed at the time of the transaction. Withdrawals require identity verification before funds are released; this step is set out in the payment section of your account dashboard.

Each person may hold one account only. Sharing account credentials with another person or operating multiple accounts is a breach of these terms and may result in suspension. If you believe someone has accessed your account without permission, contact support immediately.

Raise a dispute through live chat or email and we will log it with a reference number. Our review process takes up to 14 days; you will receive a written outcome. If the dispute relates to a transaction, attach the transaction ID when you submit.

Send a written request to our data contact address listed in the Help Centre. Include your registered account email. We confirm receipt within 48 hours and complete eligible corrections or deletions within 30 days, subject to legal retention requirements.

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