Reference

Your Rights and Our Commitments at radhamorning

These legal terms govern your account on radhamorning and set out what you can expect from us, and what we expect from you.

Account TermsPrivacy PolicyCookie PolicyData RetentionJurisdiction Conditions
radhamorning Your Rights and Our Commitments at radhamorning
LEGAL CONTACT PATHS

Reach Us About Any Legal or Policy Matter

If you have questions about our terms, a data request, or a dispute regarding your account, our dedicated legal and support team is ready to respond. We aim to acknowledge all legal correspondence within two business days and resolve most matters within seven.

Team online

Email Support

Send detailed legal or policy queries to our support address. We log every request with a reference number and respond with a written record you can keep for your files.

Live Chat

For urgent account or policy questions, our live chat connects you to a trained agent. Legal escalations from chat are routed to the compliance team the same day.

Written Notice

Formal legal notices should be submitted in writing via our contact form, clearly marked as a legal notice. We acknowledge these within 48 hours and assign a case reference.

HOW WE HANDLE POLICY

Data Handling, Cookies, Security and Your Rights

Our approach to data and account security is built on the principle that your information belongs to you.

Data Handling

Account data — name, contact details, transaction history — is stored on encrypted servers. We do not sell your data to third parties and only share it where legally required or to process your UPI, Paytm, or PhonePe transactions.

Cookie Policy

We use functional, analytics, and preference cookies. You can manage cookie settings via the banner on your first visit or through your browser. Disabling analytics cookies does not affect account functionality or your transaction flow.

Account Security

Accounts are protected by password hashing, two-factor authentication options, and session time-outs after periods of inactivity. We flag unusual login locations and notify you by email when a new device accesses your account.

Data Retention

We retain account and transaction data for the period required by applicable law — typically seven years for financial records. After the retention period, data is securely deleted unless an ongoing legal matter requires us to keep it longer.

Right to Access and Correction

You can request a copy of all data we hold about you at any time by contacting support. Corrections to inaccurate personal data are processed within five business days of a verified request.

Right to Erasure

Where local law permits, you may request deletion of your personal data. Requests are reviewed against legal retention obligations, and we will confirm within seven business days what data can be erased and what must be retained by law.

Common Questions About Our Legal Terms

These answers cover the legal questions we receive most often — from data access rights to how disputes are handled and what happens to your account data if you close your account.

These terms apply to all accounts on radhamorning. Access and the scope of services available to you depend on your local law. Where local law does not permit access, these terms do not create any right of entry to the platform.

Contact our support team by email or live chat and submit a data access request. We will verify your identity and send a full copy of your stored data within five business days of confirming your identity.

Yes. Submit a deletion request through our contact form. We review it against legal retention requirements — financial records tied to UPI, Paytm, or PhonePe transactions are typically held for seven years — and confirm what is erased within seven business days.

We use functional cookies required for account sessions, analytics cookies for site performance, and preference cookies to remember your settings. You can disable non-essential cookies via the cookie banner without affecting login or payment processing.

Disputes should first be raised with our support team in writing. If we cannot resolve the matter at support level, the dispute is escalated to our compliance team and handled according to the jurisdiction stated in the full terms document.

Closing your account stops active processing of your personal data for marketing or gameplay purposes. Transaction records and identity verification documents are retained for the legally required period, after which they are securely deleted from our systems.

We update our terms when legal or operational changes require it. We notify you by email to your registered address before changes take effect. Continuing to use your account after the effective date means you have accepted the updated terms.