Reference

How radhamorning Handles Your Personal Data

Your privacy matters to us, and this policy explains exactly what personal data we collect when you open an account on radhamorning, how we use it, and the…

Data collected only with purposeYour account data stays secureRequest deletion anytimeIndia-region privacy scopeNo third-party data sales
radhamorning How radhamorning Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete personal data we hold, or if you have any question about how this policy applies to your account, our support team is ready to help. We aim to respond to all privacy-related requests within five working days of receipt.

Team online

Email Support

Send your data request or privacy query to our dedicated email address. We acknowledge every message and aim to resolve data-related requests within five working days of receiving your email.

Live Chat

Our chat window is available around the clock directly inside your account dashboard. Use it to ask about cookie settings, data access or how to update the personal details stored against your account.

Account Settings

Many privacy controls — communication preferences, linked payment methods like UPI or Paytm, and marketing opt-outs — are accessible directly inside the settings panel of your radhamorning account without contacting support.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

We have built account security and data transparency into how radhamorning operates day to day — from how cookies work on our pages to how long we keep withdrawal records.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can manage or decline non-essential cookies through the cookie preference centre linked in our site footer at any time.

Account Security

Passwords are stored as salted hashes — never in plain text. Two-factor authentication adds a second check when you log in from a new device, reducing the risk of unauthorised access to your account and the payment methods linked to it.

Payment Data Handling

UPI, Paytm and PhonePe transaction data is passed directly to the respective payment processor over an encrypted channel. We do not store full UPI VPA strings or PhonePe wallet credentials on our own servers after a transaction completes.

Data Retention Schedule

Active account data is retained while your account is open. After account closure, we retain only what Indian law requires for the statutory period, then delete or anonymise the remaining records. We do not keep data beyond that window.

Your Right to Access

You can request a structured export of all personal data we hold against your account at any time. Submit the request through live chat or email; we compile and send the export within five working days of verification.

Policy Change Notifications

When this privacy policy changes in a material way, we send a notification to the email address on your account before the changes take effect. You will always have the opportunity to review updates before they apply to you.

Frequently Asked Questions About Your Privacy

Below are the questions our account holders ask most often about how their data is handled, what rights they hold and how to exercise those rights on radhamorning.

We collect the details you submit during registration — name, email address, phone number and date of birth — along with payment identifiers linked to UPI, Paytm or PhonePe, and device or session data generated automatically when you browse or play.

We share data only with service providers who need it to operate your account — payment processors like UPI rails, Paytm and PhonePe, and identity verification partners. We do not sell or rent your personal data to any third party for marketing or advertising.

Contact our support team via live chat or email with a data access request. After verifying your identity against the account, we compile and send you a structured export of all personal data we hold, typically within five working days.

Yes. Submit a deletion request through email or live chat. We will remove or anonymise all data not required by applicable Indian law. Data linked to completed transactions may need to be retained for the statutory period before deletion can proceed.

Session cookies keep you logged in during your visit. Analytics cookies help us understand page performance. You can manage or turn off non-essential cookies through the cookie preference centre in our site footer — your choice is saved to your device.

If we make a material change to this policy, we send a notification to the email address registered to your account before the new version takes effect. The updated policy date is also shown at the top of this page so you can track revisions.

No. UPI, Paytm and PhonePe transaction data is routed to the respective processor over an encrypted connection. We do not store complete UPI VPA identifiers or PhonePe wallet credentials on our own infrastructure after the transaction has settled.